Nancy Peña, ONP-CG, CMI, BS
Navegación de Pacientes Internacional, Inc./Dana-Farber Cancer Institute
Nancy Peña, OPN-CG, CMI, BA, is the Director and Founder of Navegación de Pacientes Internacional, Inc. (NPI), an organization that trains nonclinical and clinical patient navigators in Spanish in and out of the United States. Peña is developing the first patient navigator program in her native home of Guatemala. Since 2016, she has trained volunteer navigators who support low-income women and help them get access to healthcare.
Ms. Pena is a Patient Navigator for gynecologic oncology clinics at Dana-Farber Cancer Institute (DFCI) and Brigham and Women’s Hospital (BWH). She has worked at DFCI/BWH since 2005, helping high-risk patients, with abnormal findings, and with a high risk of cervical cancer to access the right care and provides them with concrete resources to overcome barriers. She has developed new protocols to reduce the no-show rate in her clinic from 49% to 29%. Previously, Ms. Peña worked as Outreach Educator Coordinator at Women’s Health Network at the YWCA of Newburyport.
In addition, Ms. Peña produces a local television show for the past 8 years to educate Hispanic communities about the importance of healthcare prevention/screening and often discusses available resources.
Ms. Peña has a BA in Communications and Journalism from the University of San Carlos de Guatemala. She has Patient Navigator Certifications from different organizations from the United States, and Medical Interpreter Certification from Boston University.