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Standardized Metrics

Vicki Kennedy, Danelle Johnston, and Tricia Strusowski reflect on when and how to best begin implementing standardized metrics, suggesting it might be best to start small and to build relationships in order to build a tangible case to make about the value of the navigator.
Vicki Kennedy, Danelle Johnston, and Tricia Strusowski understand that navigators are continually faced with different demands regarding what to measure, and they explain how to incorporate the AONN+ navigation metrics into existing processes.
Tricia Strusowski identifies a few different examples of simple metrics that are also a part of value-based cancer care.
Tricia Strusowski, Danelle Johnston, Lillie Shockney, and Linda Burhansstipanov discuss the need for navigators to become more business savvy. They explain how the AONN+ standardized metrics will help navigators demonstrate ROI and help administrators identify how well processes are working.
Tricia Strusowski and Linda Burhansstipanov outline the goals of the Metrics Subcommittee and explain how achieving these goals will help to define what navigators do, track productivity, and measure the success of navigation programs.
Tricia Strusowski stresses the importance of getting navigators involved in a patient's cancer care as soon as possible and believes the AONN+ standardized metrics can help navigators take patient care to the next level.
Tricia Strusowski explains how the standardized metrics perfectly complement AONN+ certification, which can help navigators better understand the full continuum of care.
Tricia Strusowski explains how the AONN+ standardized navigation metrics perfectly complement and support CoC standards.
Tricia Strusowski provides an overview on how she and the Metrics Subcommittee developed the AONN+ standardized navigation metrics.
Tricia Strusowski reflects on why the AONN+ standardized metrics are needed in navigation.
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