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Navigators must educate providers and patients about the role of the navigator and how it differs from other practitioners, such as social workers, says Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International. Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, mentions the crucial need for education across the board since navigation is a new practice in South Africa.
July 17, 2020 | Video Library
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, recounts the successes and achievements of the navigation group she represents. Bringing academic tools for training has been a significant accomplishment. Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, ponders how success is measured and looks forward to bringing more training to the navigators in her country.
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, and Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, discuss the benefits of attending the conference and the significance of certification.
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, and Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, share some of their most poignant experiences from their navigation practice in the United States and in other countries.
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, and Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, express their hopes for the future of navigation in their respective countries.
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