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Looking Forward

July 17, 2020 | Video Library | Role of the Navigator
Featuring:
Rowan Robinson, BN, MSN
Navigator/Quality Lead, Netcare, Ltd,
South Africa
Nancy Peña, OPN-CG
Founder and Director, Navegación de Pacientes International
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, and Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, express their hopes for the future of navigation in their respective countries.
Related Articles
International Navigation in Focus
Rowan Robinson, BN, MSN, Nancy Peña, OPN-CG
July 17, 2020 | Video Library
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, describes the healthcare system in her home country, Guatemala. Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, identifies some of the barriers to care in her country.
Removing Barriers to Care in Global Navigation
Rowan Robinson, BN, MSN, Nancy Peña, OPN-CG
July 17, 2020 | Video Library | Barriers to Care
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, explains how nurse navigators are being trained to serve more patients, especially indigenous peoples. Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, explains that the concept of navigation is relatively new in South Africa. She discusses a pilot program there that focused on patients with breast cancer.
Challenges in International Navigation
Rowan Robinson, BN, MSN, Nancy Peña, OPN-CG
July 17, 2020 | Video Library | Barriers to Care, Role of the Navigator
Nancy Peña, OPN-CG, Founder and Director, Navegación de Pacientes International, describes the differences in navigation in Guatemala versus the United States. Navigators face challenges with time, money, and data collection. Rowan Robinson, BN, MSN, Navigator/Quality Lead, Netcare, Ltd, South Africa, says that South African navigators encountered suspicion from patients, which led to a marketing campaign to introduce navigation.

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