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Standardized Metrics

Danelle Johnston, MSN, RN, Chief Nursing Officer, The Lynx Group; Leslie Watson, PhD, Principal Scientist, Statistics & Evaluation, American Cancer Society; and Tricia Strusowski, MS, RN, Manager, The Chartis Group, review some of the exciting avenues the metrics study opens. Taking these insights to the next level will help with empowering navigators to improve performance and to identify opportunities for change.
Danelle Johnston, MSN, RN, Chief Nursing Officer, The Lynx Group; Leslie Watson, PhD, Principal Scientist, Statistics & Evaluation, American Cancer Society; and Tricia Strusowski, MS, RN, Manager, The Chartis Group, suggest ways in which administrators can learn from and implement some of the insights gleaned from the study.
Danelle Johnston, MSN, RN, Chief Nursing Officer, The Lynx Group; Leslie Watson, PhD, Principal Scientist, Statistics & Evaluation, American Cancer Society; and Tricia Strusowski, MS, RN, Manager, The Chartis Group, discuss the possibilities that the metrics study presents for individual navigation programs, the ways in which navigation programs can apply the metrics, and in turn, share what they have learned with the larger navigation community.
Danelle Johnston, MSN, RN, Chief Nursing Officer, The Lynx Group; Leslie Watson, PhD, Principal Scientist, Statistics & Evaluation, American Cancer Society; and Tricia Strusowski, MS, RN, Manager, The Chartis Group, say that while metrics data collection can seem dry, metrics can lead to better outcomes for their patients and improvements in their programs.
AONN+ Metrics Subcommittee Co-Chairs Danelle Johnston and Tricia Strusowski describe how the AONN+ National Navigation Metrics study attempts to find a way to measure progams and performance in order to demonstrate the ways in which oncology navigators impact patient experience and outcomes, and providers' return on investment.
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