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Standardized Metrics

Cheryl Bellomo states that patient experience is emerging as a key method to measure navigation success and cites that AONN+ offers metrics to help navigators enhance patient experience.
Cheryl Bellomo explains how standardized metrics will help navigation programs illustrate their success and better serve their patients.
Gina Kuenstler is excited to use the standardized metrics to help her grow her program.
Watch conference attendee Morganna Freeman, DO, FACP, explain why standardized metrics are crucial for navigators and the healthcare team.
Danelle Johnston believes standardized metrics are invaluable to navigation as they help to define the role of the navigator and clarify return on investment, the patient experience, and clinical outcomes.
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