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Standardized Metrics

Cheryl Bellomo states that patient experience is emerging as a key method to measure navigation success and cites that AONN+ offers metrics to help navigators enhance patient experience.
Cheryl Bellomo explains how standardized metrics will help navigation programs illustrate their success and better serve their patients.
Gina Kuenstler is excited to use the standardized metrics to help her grow her program.
Watch conference attendee Morganna Freeman, DO, FACP, explain why standardized metrics are crucial for navigators and the healthcare team.
AONN+ is proud to announce the release of its white paper, Academy of Oncology Nurse & Patient Navigators Announces Standardized Navigation Metrics. The white paper addresses the history of navigation, the motivation for creating the standardized metrics, and how it is going to be applied.
Danelle Johnston believes standardized metrics are invaluable to navigation as they help to define the role of the navigator and clarify return on investment, the patient experience, and clinical outcomes.
Vanessa Rodriguez explains why standardized metrics are important as they help define roles and responsibilities in navigation.
Navigation programs can help with sustainability of the field by capturing core metrics on barriers identified, interventions to reduce barriers, numbers and types of patients served.
We have shared with our AONN+ members how the Oncology Care Model (OCM) is being used to highlight value and cost efficiency. The OCM success is based on collection of data in regard to specific outcomes. This falls in line with the Institute of Medicine (IOM) Ensuring Quality Cancer Care report, that recommends quality care to be measured using a core set of metrics.
The Navigation Metrics Team met recently to discuss the development of evidenced-based metrics within navigation related to the various components of care with the goal of rolling out these metrics and making them available so that every program can utilize them.
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