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Attention AONN+ Members:
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Frequently Asked Questions (FAQ)

Please check the list of FAQs below to see if your question has been addressed. If not, click here to send us a message.

Website Support

How do I reset my password?

  1. Click on the Member Login button at the top right corner of the website
  2. Click on the Lost Username or Password? link
  3. Enter the e-mail address that is associated with your membership account
  4. Click on the Send Information button

You will recieve an e-mail that contains more information. If you don’t see the e-mail in your inbox, please check your junk and spam folders or contact us.

How do I download my CME/CE certificates?

(Not applicable to courses completed before 4/23/17.)

  1. Log into your membership account
  2. Click on the My Account button at the top right corner of the website
  3. Click on the CME/CE Records link
  4. In the Certificate column, you will see download buttons next to each course that you have passed. Click on the Download button to save the certificate to your computer

How do I use the Member Database?

  1. Go to the Member Database
  2. Enter your City, State, or Zip Code
  3. Select a Primary Specialty (Optional)
  4. Click on the Search Directory button
  5. Click on the map markers to view contact information for AONN+ members in your area

Note: If you’d like to remove yourself from the Member Database, go to your Member Profile and uncheck the box labelled Include me and my e-mail address in the Member Database.

I am interested in posting a job to the AONN+ website. Where do I go to submit an entry? What is the cost?

Please visit www.aonnonline.org/community/job-postings/post-a-job, where you can enter your information. Once we have received your information and reviewed it, you will receive a notification that it has been posted and your payment will be processed. Please note that your job posting will be on the website for 30 days. If you would like to have it posted longer, you will need to resubmit the description and payment through this site.

The rate for a job posting is $750 for 30 days. For nonprofit organizations, the rate is $250.

I am interested in submitting an abstract. Where do I go to submit it?

Submitting an abstract is your opportunity to share your EVIDENCE-BASED navigation research studies, quality improvement projects, and best practices utilizing pre- and post-data elements to enhance your program with your navigation and survivorship care colleagues! Please submit an abstract of your research project to AONN+ using our online submission system. All submissions will be peer-reviewed and the author(s) will be notified of acceptance for poster display and/or presentation at the 2017 Annual Conference. Submissions should include 5 sections: Background, Objectives, Methods, Results, and Conclusions.

If accepted, authors are expected to create a poster for display at the Annual Conference, as well as send a PDF of the poster for submission to the Exceptional Poster Award. To have your research considered, please submit your abstract by August 11, 2017. Please click here for more information regarding our abstract guidelines.

Membership

How much does it cost to become a member?

A 1-year membership (starting the day you sign up) is $125. A 2-year membership is $200. All members pay the same price and have access to the same exclusive content. For more information, you can visit www.aonnonline.org/membership, where the benefits of becoming a member are listed. From there, you will find the link to register.

How do I sign up for the 48-hour trial?

  1. Click on the 48-Hour Trial button at the top right corner of the website
  2. Fill out the registration form and click on the Submit button
  3. Select 48-Hour Trial Membership from the list of membership plans
  4. Click on the Begin Membership button to activate your trial

How do I renew my membership online?

  1. Log into your existing membership account
  2. Hover your mouse over the Membership tab in the navigation bar
  3. Click on Renew Your Membership
  4. Select a membership plan
  5. Click on the PayPal button
  6. Fill out and submit the payment form

The membership plan will be added to your account once your payment is successfully processed.

I paid for a membership without realizing that I was going to get a year of free membership with my conference registration.

Your code will work to add an additional year to your existing membership!

Certification

Can you tell me about certification?

Thank you for your interest in certification through AONN+! We hold certification exams at all of our live events (a regional meeting in the spring, a local Best Practices meeting in Chicago in October, and our Annual Conference, which will be in Orlando in November). You will need to attend one of these live events to take either of the certification exams. (Please note we are looking into additional opportunities for certification throughout the year.)

You must register for the certification exam to ensure that you qualify. Each certification has a set of criteria and required paperwork that you will be prompted to supply when registering. Each applicant will be evaluated by our certification task force and notified if they qualify to sit for the exam. Please note that each application is evaluated on a case-by-case basis.

All materials that AONN+ recommends studying are available to our members on the website (under CME/CE Activities). Upon registering for a live event all attendees will get a code for a free 1-year membership, so that if they’re planning to take an exam, they have access to the study materials.

What criteria are needed to be eligible to sit for the certification exams?

For the Nurse Certification Exam, the criteria can be found at www.aonnonline.org/certification/nurse-navigator-certification.

For the Patient Certification Exam, the criteria can be found at www.aonnonline.org/certification/patient-navigator-certification.

What is the cost of certification?

Taking the certification exam is free to AONN+ members, and $125 to nonmembers. The certification exams are only offered at our conferences and other live events.

Is certification included in conference registration?

If you are an AONN+ member, the fee to take the exam is waived. However, you still need to register to take the exam to ensure that you qualify. Each certification exam has a set of criteria and required paperwork that you will be prompted to supply at registration. Each applicant will be evaluated by our certification task force and notified if they qualify to sit for the exam. Please note that each application is evaluated on a case-by-case basis.

If you are a nonmember, the cost of taking the certification exam is $400. With your conference registration, you will receive 1 year of free membership that will allow you to access member-exclusive content and the study modules designed to prepare you for the exam.

What topics will be assessed on the exam?

For the Nurse Certification Exam, information regarding the topics that will be assessed can be found at www.aonnonline.org/certification/nurse-navigator-certification.

For the Patient Certification Exam, you can find information at www.aonnonline.org/certification/patient-navigator-certification.

How can I study for the certification exam?

If you are an AONN+ member, you have access to our study modules that will review relevant content for the exam. This information can be found here: www.aonnonline.org/education/modules.

If you are not an AONN+ member, please click here where you can utilize a 48-hour trial. You will have access to all of the exclusive member content and can review the material for 2 days before making the decision to become a member.

My title isn’t “Navigator” but I feel that is my role, so I would like to take the certification exam. Am I still able to apply to sit for the exam?

All certification applications are evaluated individually on a case-by-case basis. Even if you do not have the exact criteria, it is likely that you still qualify. We recommend submitting your application regardless!

When is the “deadline” for certification registration?

You are still able to apply; there is no official cut-off date for registration, but many others who have taken the exam recommend reviewing the material and studying the modules in advance. Also, all applications for certification need to be reviewed prior to testing, so please allow enough time for submission. Visit the certification section of the website (www.aonnonline.org/certification) for more details and to begin your registration.

Is attending the conference the only way I can get certified through AONN+?

Currently, attending one of our conferences is the only way to take an exam and become certified. Our exams are not available online. We are looking into additional opportunities for certification throughout the year, but right now our upcoming conferences include our Best Practices meeting in October (Chicago) and our AONN+ Annual Conference in November (Orlando).

Conference Registration

When does the conference start/end?

The conference begins on Thursday, November 16, and ends on Sunday, November 19. On Thursday, the Overview/Opening Remarks kicking off the conference begin at 3:00 pm. If the attendee is interested, there are also 2 Pre-Conference Workshops being offered, beginning at 2:00 pm. Friday and Saturday are full days of conference content. On Sunday, Closing Remarks end at 1:00 pm. Please note that the agenda is subject to change.

View the Agenda

What is the cost of conference registration?

Our prices for the Eighth Annual AONN+ Conference are as follows:

  • Early Bird Registration for an AONN+ member: $300 (ends September 12, 2017)
  • Early Bird Registration for a nonmember: $425 (ends September 12, 2017)
  • Full Price Registration for an AONN+ member: $350
  • Full Price Registration for a nonmember: $475
Register Today!

How do I redeem my member exclusive discount on conference registration?

  1. Log into your membership account
  2. Go to your Member Profile on the homepage
  3. Click on the Copy Code button to copy the Conference Registration Code to your clipboard
  4. Click here to register for the Eighth Annual Conference
  5. Click on the New Registration button
  6. Select AONN+ Member as your registrant type
  7. Paste your Conference Registration Code into the textbox
  8. Click on the Continue button
  9. Complete the remainder of the registration form

Can I pay for my conference registration by check?

Yes, AONN+ accepts checks. Please visit our registration page here, where you can input all of your information to register. When prompted for payment, select the “Pay by check” option.

Please remit your payment to this address:
Academy of Oncology Nurse & Patient Navigators         
ATTN: Sara Mohamed   
1249 South River Road, Suite 202
Cranbury, NJ 08512

Once the check is received, you will receive a confirmation.

Can I have an invoice for my conference registration?

Yes, please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. with your name and registration number.

Is certification included in registration?

If you are an AONN+ member, the fee to take the exam is waived. However, you still need to register to take the exam to ensure that you qualify. Each certification exam has a set of criteria and required paperwork that you will be prompted to supply at registration. Each applicant will be evaluated by our certification task force and notified if they qualify to sit for the exam. Please note that each application is evaluated on a case-by-case basis.

If you are a nonmember, the cost of taking the certification exam is $125. With your conference registration, you will receive 1 year of membership free that will allow you to access member-exclusive content and the study modules designed to prepare you for the exam.

When is the “deadline” for certification registration?

You are still able to apply; there is no official cut-off date for registration, but many others who have taken the exam recommend reviewing the material and studying the modules in advance. Also, all applications for certification need to be reviewed prior to testing, so please allow enough time for submission. Visit the certification section of the website (www.aonnonline.org/certification) for more details and to begin your registration.

Does my conference registration include membership?

Yes, included in your 2017 conference registration is a free, 1-year membership to AONN+.

How do I redeem my free year of membership?

Once your conference registration is processed, you should receive a “Thank You” e-mail. This e-mail will contain a discount code that you can use to unlock your free year of membership.

To redeem your free 1-year membership, please complete the following steps.

  1. Log into your account
  2. Go to this page: www.aonnonline.org/membership/renew
  3. Enter the discount code that was provided to you in your registration confirmation e-mail
  4. Click Apply Code
  5. Select 1-Year Membership
  6. Click Begin Membership

You should then see the additional year added to your account in the Membership Plans section.

General

What is the difference between a nurse navigator and a patient navigator?

  • Nurse Navigator: A clinically trained individual responsible for the identification and removal of barriers to timely and appropriate cancer treatment. They guide the patient through the cancer care continuum from diagnosis through survivorship. More specifically, the nurse navigator acts as a central point of contact for a patient and coordinates all components involved in cancer care including surgical, medical, and radiation oncologists; social workers; patient education; community support; financial and insurance assistance; and others. This person has a clinical background and is a critical member of the multidisciplinary cancer team.

  • Patient Navigator: An individual who does not have or use clinical training to provide individualized assistance to patients and families affected by cancer to improve access to health care services. A patient navigator may work within the healthcare system at point of screening, diagnosis, treatment or survivorship or across the cancer care spectrum or outside the health care system at a community-based organization or as a freelance patient navigator. The patient navigator, unlike a “lay” navigator, is a paid professional and serves as a broker between the patient and the health care system. The patient navigator is a primary point of contact for the patient and works with other members of the care team to coordinate care for the patient. This critical person on the multidisciplinary team provides an important perspective on the logistical, structural, and social needs of the patient, as well as cultural considerations, patient values and care preferences.

    In general, a patient navigator provides assistance with identifying challenges to cancer care, identifying potential solutions with patients and families, identifying financial assistance to address patient needs, helping patients identify priority questions about their care, helping patients use time effectively with clinical providers and working with social work and nurse navigator colleagues to provide psychosocial and community support. A social worker or nurse may perform the role of a patient navigator, but, in this instance, they should discuss their scope of practice with their supervisor to ensure they perform duties within their hired role as opposed to within their clinical training.

Is Academy of Oncology Nurse & Patient Navigators (AONN+) membership only for Nurse Navigators?

No, AONN+ membership is open to all those who are involved in patient navigation and survivorship, including nurses, social workers, nonclicnical navigators, case managers, administrators, physicians, researchers, and others.

Why are there so many organizations focusing on navigation, and how is the Academy of Oncology Nurse & Patient Navigators (AONN+) different?

As with many things that are new and exciting, navigation is an area where many organizations have an interest in engaging and guiding the future of the profession and the role of the navigator. Organizations with a navigation focus take many forms and are approaching this profession from multiple points of view. Additionally, they have different goals and resources for supporting this community. Some examples of other organizations with an interest in the navigation profession include the following:

  • American Cancer Society (ACS)
  • American College of Oncology Administrators (ACOA)
  • American College of Surgeons (ACoS)
  • Association of Community Cancer Centers (ACCC)
  • Association of Oncology Social Workers (AOSW)
  • LIVESTRONG
  • National Coalition of Oncology Nurse Navigators (NCONN)
  • National Consortium of Breast Centers (NCBC)
  • NCI Community Cancer Centers Program (NCCCP)
  • Oncology Nursing Society (ONS)

The resources provided by these organizations vary greatly and can be very valuable depending on your needs. The ways in which AONN+ differs can be summarized in 3 key points.

  • AONN+ was founded and is led by a group of experts in this relatively new profession. Their goal and the goal of the organization is first and foremost to strive to support the navigator community to improve patient care.
  • AONN+ is dedicated to evidence-based practice and guidelines for all navigators, whether they be nurses, social workers, or lay professionals. To this end, AONN+ is committed to furthering the profession through collaborative research and produces the only peer-reviewed journal on navigation and survivorship, the Journal of Oncology Navigation & Survivorship®.
  • AONN+ has established a foundation for the purpose of accrediting continuing education activities for the navigator community. This is unlike any other organization listed, since the academy's sole focus is the navigator community, including nurses, social workers, nonclinical professionals, administrators, and others.

Thank you to our Corporate Sponsors!

  • Silver Corporate Sponsor

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    Silver Corporate Sponsor

  • Cornerstone Corporate Sponsor

    Cornerstone Corporate Sponsor

  • Cornerstone Corporate Sponsor

    Cornerstone Corporate Sponsor

Attention AONN+ Members:
As we have changed our website platform, you must reset your password to access the members-only content on the new website.

Reset Your Password