Program Description
Navigators struggle every day with the responsibility of developing, tracking, and reporting on oncology quality metrics as they relate to the navigation program. Please join us for a webinar that looks at capturing more than the volume of patient navigators’ impact and/or outmigration. We will discuss quality measures that have an impact on the oncology patient experience, multidisciplinary team, and sustainability of the navigator position regardless of your setting. We will share successful ways to decide on metrics, methods of tracking, and reporting to key stakeholders. There is no reason to reinvent the wheel; therefore, we will include tools to get you started in this process.
Learning Objectives
- Define oncology quality metrics as they relate to patient navigation
- Review best practice models for integrating a quality platform into patient navigation programs
- Provide tools to assist oncology navigation programs in developing a navigation quality dashboard