Plus Pointers

Plus Pointers: Healthy Coping and Self-Care

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
Working with patients dealing with challenging medical conditions can be meaningful for many healthcare professionals. It can also lead to frustration and burnout.

Plus Pointers: Patient Rights

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
In 1997, President Clinton established the Advisory Commission on Consumer Protection and Quality in the Health Care Industry to report on changes in the healthcare system and recommend ways to improve.

Plus Pointers: Free Online Training for Patient Navigators

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
In May 2015, The George Washington University Cancer Institute launched free competency-based training for nonclinically licensed patient navigators.

Plus Pointers: Patient-Centered Communication

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
Patient-centered communication is effective communication that considers the information needs of patients and is sensitive to socioeconomic and cultural backgrounds.

Plus Pointers: Cancer Survivorship

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
June 7th was National Cancer Survivors Day. Due to better screening and treatment, the number of cancer survivors is quickly growing.

Plus Pointers: Dealing with Ambiguity

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
Dealing with ambiguity is a part of every patient navigator’s job. You may often be asked to make decisions without having all of the available information.

Plus Pointers: Engaging Patients

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
Patients who are involved in their care, including those from underserved populations, are more satisfied with their care, engage in healthier behaviors and frequently have better health outcomes.

Plus Pointers: Cultural Standards

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
All healthcare professionals should strive to provide culturally sensitive care.

Plus Pointers: Unique Needs of Young Adults

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
Last week was Young Adult Cancer Awareness Week. Although cancer is a disease of the aging, 70,000 young adults are diagnosed with cancer each year.

Plus Pointers: Workplace Diversity and Collaboration

Mandi Pratt-Chapman, MA, PhD, HON-OPN-CG
Although their role is distinct, patient navigators do not work in silos but in collaboration with other health professionals.